Chat & Email Customer Support Specialist

CryptoproNetwork in Dallas is seeking a Customer Support Specialist, Chat and Email, to assist customers across channels with professionalism and empathy. You will resolve inquiries end-to-end, contribute to knowledge resources, and work with Operations, Product, and Engineering to improve processes.

A strong written and verbal communicator with resilience in high-volume environments will thrive. This role emphasizes continuous improvement and ownership of customer outcomes in a fintech-focused