Medical Clinic Front Desk Receptionist(Mandarin Required)

Medical Clinic Front Desk Receptionist

We are looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to join our medical clinic team.

The ideal candidate should be comfortable working in a busy healthcare environment, communicating with patients, and handling multiple tasks efficiently.

Must-Have Qualifications

• Fluent in Mandarin Chinese and English — both are required for daily work communication
• Comfortable communicating professionally with patients in both English and Mandarin
• Strong basic computer skills
• Comfortable with English typing
• Ability to multitask and manage multiple priorities
• Able to independently assess and solve basic problems
• Accurate, detail-oriented, and organized
• Able to remain calm and professional in a busy environment
• Excellent patient service and communication skills
• Open to feedback and willing to learn
• Reliable and punctual
• Understands the importance of patient privacy and confidentiality

Preferred Qualifications (Nice to Have)

• Previous experience working in a medical clinic, dental office, pharmacy, or other healthcare setting
• Experience with OSCAR or other EMR systems
• Knowledge of basic medical terminology
• Appointment scheduling experience
• Experience handling referrals, faxes, and medical documents
• Basic knowledge of OHIP and medical billing
• Cantonese language skills are preferred
• Additional language skills are an asset

What We're Looking For

We are looking for someone who is professional, patient-focused, responsible, and able to work well both independently and as part of a team.

If you enjoy helping people, are comfortable working in a fast-paced environment, and have strong communication and organizational skills, we would love to hear from you!

Language Requirement:

• English: Required
• Mandarin: Required
• Cantonese: Preferred

Pay: $18.00-$20.00 per hour

Benefits:

• Company events
• Flexible schedule
• On-site parking

Language:

• Chinese (required)
• English (required)

Work Location: In person